• Marginalised Public Library Patrons in E-Governed Smart Cities: Ethics, Access & Inclusion

    Author(s):
    Sam Dodd (see profile)
    Date:
    2021
    Group(s):
    CityLIS
    Subject(s):
    Ethics, Politics and government, Library science, Information science, Internet governance, Public libraries
    Item Type:
    Essay
    Tag(s):
    Governance, Library and information science, Online governance
    Permanent URL:
    http://dx.doi.org/10.17613/7a0x-cp58
    Abstract:
    This essay tackles the ethical issues raised by our increasing dependence on e-governance technologies now ubiquitous in UK Smart Cities. There is a focus on how lack of access to these technologies can compound the exclusion and marginalisation of vulnerable groups, and what the role of the public library can be in mitigating these issues by adapting to increasing levels of ‘smartness’ while continuing to uphold their traditional public service ethos of universal access, patron privacy, and social inclusion. The objective is to address the inclusivity potential of Smart City agendas with regards to people on the margins of society, and how the library can be mobilised and placed at the centre of urban smart planning and funding. As the further development of e-government in Smart Cities is inevitable and high on the UK government's agenda, this essay does not seek to argue against these technologies, as they have positive aspects as well as negative; instead, it explores the ethical concerns surrounding Smart City technology and how it might be harnessed, in collaboration with robust public library services as part of the wider civic services they sit within, to ensure that all citizens are able to access the benefits of e-participation.
    Metadata:
    Status:
    Published
    Last Updated:
    2 years ago
    License:
    Attribution
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